Privacy Policy

Introduction

wrexalonnyghakai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our floristry services.

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Order details and preferences for floral arrangements
  • Payment information (processed securely through third-party payment processors)
  • Communications with us, including messages sent through our contact form

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders for floral arrangements
  • Communicate with you about your orders, requests, and inquiries
  • Provide customer support and respond to your questions
  • Send you updates about our services and seasonal collections (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business (e.g., payment processors, delivery services)
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy laws, you have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Lodge a complaint with the OAIC (Office of the Australian Information Commissioner) if you believe your privacy rights have been breached

Cookies

Our website uses cookies to enhance your browsing experience. For more information about how we use cookies, please see our Cookies Policy.

Privacy Authority

If you have concerns about how we handle your personal information, you may contact the OAIC (Office of the Australian Information Commissioner). The OAIC is Australia's independent privacy regulator responsible for enforcing privacy laws and handling privacy complaints.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

wrexalonnyghakai
58 Leonard Ave
Noble Park VIC 3174
Australia
Phone: +61 412 021 784
Email: business@wrexalonnyghakai.world